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Agenda

We have a fantastic agenda for Catalyst 19 that includes inspirational speakers, customer success stories, insights from our partners and an array of sessions designed to help you get the most out of our latest innovations.



8 am
9 am
10 am
11 am
12 pm
1 pm
2 pm
3 pm
4 pm
5 pm
6 pm
7 pm
8 pm
9 pm
10 pm
Wednesday
Wednesday
Networking Breakfast
8:00 am - 9:00 am

Join us for breakfast and networking ahead of our packed Day 2 agenda!

Networking Breakfast
8:00 am - 9:00 am
Fuel up for the day ahead

Join us for breakfast and networking ahead of our packed Day 1 agenda!

Networking Breakfast
8:00 am - 9:00 am

Join us for breakfast and networking ahead of our packed Day 2 agenda!

Networking Breakfast
8:00 am - 9:00 am

Welcome & CEO Fireside Chat
9:00 am - 9:40 am

Time to kick things off. Bizagi CRO Richard Dufty opens Catalyst and sets out plans for the day ahead, before welcoming CEO Gustavo Gomez for a fireside chat.

CEO Industry Perspective and Strategic Priorities for 2020

Richard and Gustavo will discuss how our industry has evolved in the last year. Through this they will take the opportunity to highlight both the huge successes and interesting challenges this evolving market presents for Bizagi and our customers. Based on this Gustavo and Richard will outline Bizagi's strategic priorities for 2020 and beyond.

SPECIAL GUEST | Andy Walshe - Former Red Bull Director of High Performance and Founding Partner, Liminal Collective
9:40 am - 10:25 am

Secrets of High Performance: Unlocking Human Potential

Andy will share unique insights with us at Catalyst that will enable you to drive elite performance in your teams, delivering even greater results than you thought possible.

The former Director of High Performance for Red Bull, Dr. Walshe has worked with hundreds of international athletes and cultural opinion leaders. At Red Bull, he supervised a team of industry-leading scientists, engineers, physicians, and technologists to develop and implement elite performance models.

Dr. Walshe was the Performance Manager for Red Bull Stratos, leading the performance plan for Felix Baumgartner’s record-breaking jump to Earth from the stratosphere in 2012.

Innovate Or Be Disrupted
10:25 am - 10:50 am

Bizagi CRO Richard Dufty will explore the huge impact Bizagi is having across the globe and highlight the limitless potential of intelligent automation technologies to overcome the most critical challenges that organizations face today.

Morning Break & Expo
10:50 am - 11:30 am

Become More Human: Rise of the Bots
11:30 am - 12:00 pm
Bizagi Showcase

In today's workplace employee time is becoming more compressed, hitting productivity. Under so much pressure workers have become robotic, task-driven, with no room to innovate.
The challenge for businesses today is to help the workforce become more human. Herald the rise of the bots...

In this session, Steve Tassell, Global Director of Product Marketing will showcase how a confluence of Bizagi and robots are helping employees rediscover their inner human and powering the digital workforce.

Anticipate Your Next Move: IPA for a More Agile Business
12:00 pm - 12:30 pm

In this session, we'll explore how building intelligent processes enables you to determine your next best actions.

• Unlock new sources of competitive advantage with Artificial Intelligence
• Learn everything about “The next best action” and learn how to create smart processes.
• Uncover business insights from your data and use them to improve decision making over time.


PRESENTED BY: Christopher Soeiro, Pre-Sales Consultant & Fredy Vasquez, Cloud Services Product Manager

Lunch & Expo
12:30 pm - 1:30 pm

Panel Discussion, Led by Infosys
1:30 pm - 2:00 pm
Accelerating Digital Transformation Journeys: The Intelligent Automation Imperative

Accelerating Digital Transformation Journeys: The Intelligent Automation Imperative

Himanshu Arora, AVP Digital Transformation will host a discussion on which strategies really drive transformation across organizations. The panel will include:
• Stefan Wenzel, VP Center of Digitization, Deutsche Post DHL
• Suzanne Nichols, Manager, Business Process & Technology
• MS Dinakar, Industry Principal Consultant, Infosys
• Steve Tassell, Global Director of Product Marketing


ABOUT: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next...
• Automation as a critical driver of digital transformation
• The link between automated process and customer journey
• How to begin to make sense of a complex technology landscape, including DPA, RPA, low-code and AI

Multinational Consumer Goods Company - Success Story
2:00 pm - 2:30 pm
Delivering Automation Fast with a Process Factory

Suzanne Nichols will share how she led a process automation team at a leading Global Consumer Goods Manufacturer to create a process factory, rolling out revenue-generating sales and marketing processes with speed and ease - delivering incredible results. In this case study you will learn how:
• The Process Factory reduced the cost of building new workflows by 50%
• Suzanne and her team doubled the number of running processes without increasing headcount
• Bizagi was deployed globally across finance, master data management, new product development and other areas of the business

Government Panel Discussion
2:00 pm - 2:45 pm
How Intelligent Automation is Revolutionizing Government

How Intelligent Automation is Revolutionizing Government

Come listen in on this panel discussion, chaired by Bizagi's VP Heidi Silver, with US Federal Government Agencies as they share how Bizagi is powering their digital transformation and enabling informed decisions, increased operational efficiency, and streamlined processes.
Panelists include:
• Laura Dean, FCC
• Art Hebbeler, State of Maryland Workers Compensation Commission
• Dan Tuten, CDC

Hands-On Lab
2:00 pm - 3:00 pm
Bizagi DPA Platform: How to Automate Your First Process

In this session, you will have the opportunity to automate a process from scratch in a hands-on lab with the help of experts.

Let’s see how easily your team can convert process maps into powerful process applications.

You'll start by modeling a process map and modeling data graphically, then designing UI (what you see is what you get), capturing business logic, and allocating work based on simple business rules.

Travelport - Success Story
2:30 pm - 3:00 pm
From Pilot to Productive: Increasing Bizagi Maturity

Following the success of their pilot program, which saw positive ROI in just 2 months, Travelport is returning to Bizagi Catalyst to share the lesson they learned during their roll-out. In this case study you will learn how:

• Alan Zimmerman and his team created a new agile development cadence
• The team joined interfacing systems’ development for maximum efficiency
• Travelport identified strategically-important processes for future roll-outs

ABOUT: Travelport is a Travel Commerce Platform providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry. The organization provides air distribution services to over 400 airlines globally and aggregates travel content to more than 68,000 global travel agencies.

Afternoon Break & Expo
3:00 pm - 3:30 pm

Insight Investment - Success Story
3:30 pm - 4:00 pm
Creating a Center of Excellence with a Business-Led Start-Up Mentality

Creating a Center of Excellence is much like trying to establish a start-up company. Having a vision for what you want to achieve, and senior management backing, is just the start of what’s required. In this case study you will learn how:
• Insight Investment, a global asset management company with over £647 billion of assets under management, created its Process Center of Excellence
• Ian and his team took a ‘breadth-first’ approach to process management
• They used the Bizagi toolset to form the basis of the operating model for the COE

ABOUT: Insight Investment is one of the largest and most prestigious global asset management companies, responsible for over £647 billion of assets under management, represented by the value of cash securities and other economic exposure managed for clients.

FiberCorp Telecom - Success Story
3:30 pm - 4:00 pm
Overcoming Convergence Challenges with Process Intelligence

Cablevision, who recently merged with Telecom Argentina to form FiberCorp Telecom, will explain how they have used Bizagi to ease the convergence through a process standardization initiative that has seen 180 end-to-end processes automated. In this case study you will learn how:
• FiberCorp Telecom enabled 50,000 digital users with Bizagi
• The team can activate products for customers within minutes of sale using Bizagi’s True Cloud
• FiberCorp Telecom won the WfMC Business Transformation award

ABOUT: FiberCorp Telecom is one of largest Argentine communications providers offering a wide variety products, including Connectivity, IoT, Cloud and Video & Media solutions, Datacenter, Security, and Communications & Media services.

Hands-On Lab
3:30 pm - 4:30 pm
Bizagi and RPA: Are You Ready to Work with Bizagi and RPA Together?

In this session, you will have the opportunity to see how Bizagi and RPA work together in a hands-on lab. See first-hand how these two technologies complement each other: Bizagi enables you to automate end-to-end processes while RPA mimics human actions to reduce human effort in repetitive tasks. You will have the opportunity to try out using Bizagi with RPA in an example use case.

Deutsche Post DHL - Success Story
4:00 pm - 4:30 pm
Leveraging Bizagi and RPA to Deliver Intelligent Process Automation

Deutsche Post DHL, one of the world’s largest logistics companies, is using Bizagi to automate their back-end processes while seamlessly connecting its human and digital workforce (RPA). In this case study you will learn how:
• DPDHL is creating truly end-to-end processes with their tech stack that includes Bizagi, RPA, NLP & Machine Learning
• Their Duty VAT Billing process was digitized to invoice 2,500 cases a day
• Bizagi is being used to improve UX and digitally connect offline work

ABOUT: Deutsche Post DHL Group operates under two brands: Deutsche Post is Europe’s leading postal service provider. DHL is uniquely positioned in the world’s growth markets, with a comprehensive range of international express, freight transportation, e-commerce and supply chain management services. The Group employs approximately 550,000 employees in over 220 countries and territories worldwide.

Tetra Pak - Success Story
4:00 pm - 4:30 pm
Empowering Simplification by Empowering Employees

When it comes to a digital transformation project, sometimes you need to look beyond what’s obvious and challenge the norm. Which is exactly what’s happening at Tetra Pak. In this case study you will learn how:

• Laura Greany is leading a Citizen Development program to empower employees with Bizagi Live processes
• Tetra Pak is working to improve business agility and flexibility while shortening deployment cycles
• In an environment of over 45 million business transactions per week, the citizen developers will develop live process to support local needs quickly and effectively without involving IT.

ABOUT: Tetra Pak is the world's leading food processing and packaging solutions company. They provide safe, innovative and environmentally sound products that each day that meet the needs of hundreds of millions of people in more than 160 countries.

Fuel Your Digital Transformation Journey with DPA
4:30 pm - 5:00 pm

Join the Bizagi team to discover the critical DPA capabilities that will support you through every step of your digital transformation journey.

• Learn the difference between structured and unstructured processes (Case Management) and how to automate both using Bizagi
• Discover Live Processes, and enable non-technical users to build and launch simple processes with no coding effort
• Meet the Global Orchestrator, and learn how to use Bizagi’s out-of-the-box capabilities to dynamically orchestrate people, applications, devices, information and robots on a global scale


PRESENTED BY: Lisa Lafayette, Solutions Manager & Erik Acros, Engine Product Manager

Bizagi Transformer Awards 2019

Bizagi Transformer Awards 2019

We recognize our customer organizations from around the globe who are delivering the most successful and innovative transformation initiatives led by Intelligent Process Automation.

Drinks in the Expo Area
5:15 pm - 6:00 pm

As our first day of presentations and Hands-On Labs draws to a close, come to the Bizagi stand in the expo area to grab a cocktail and network with other attendees.

This is your chance to speak to our partners, Bizagi staff and presenters from earlier in the day to get the answers to any further questions you have about intelligent automation.

Thanks to our partners Infosys, Automation Anywhere, Blue Prism, UiPath, SQDM and Microsoft.

Free Time
6:00 pm - 7:00 pm

Pool-Side Party Sponsored by Infosys
7:00 pm - 10:00 pm
Dinner, Cocktails, DJ & Entertainment

As the sun sets over South Beach, come join us pool-side at the 1Hotel to take in the view and soak up the atmosphere at our party.
Take your pick of food from around the world with our extensive global buffet and match each cuisine with a cocktail from the bar.

Wednesday