_________

Agenda

11 am
12 pm
1 pm
Day 1 - Start 11am EST (4pm BST)
Day 1 - Start 11am EST (4pm BST)
Rapid Response: The Impact of Technology Innovation in 2020 and Beyond
11:00 am - 11:20 am
Gustavo Gomez, CEO, Bizagi

2020 has been unlike any other year in recent history. In this session Bizagi CEO and Founder Gustavo Gomez will kick off Catalyst by exploring the role of technology in our fast-changing world. You’ll hear the most important lessons that leaders can learn from the way organizations have responded to this year’s unique challenges.
Join us to learn about:
- Important fundamental shifts in consumer behavior
- The power of technology for rapid business innovation
- Accelerating the adoption of emerging technologies
- The vital role of diversity in technology teams

Register for Catalyst now to watch this session live on October 13

Uniting Agile Working with a Quest for Efficiencies
11:20 am - 11:40 am
Mata Veleta, Head of Operational Agility, SCOR

Discover how insurance provider SCOR is navigating these uncertain times by bringing together Agile methodologies and their quest for efficiencies. Join this session and learn how SCOR:
- Digitized their paper-based process in just 5 weeks
- Made agility a core capability
-Used process automation to bring transparency and clarity to their processes

Bizagi Roadmap: A Glimpse into the Future
11:40 am - 12:00 pm
Andrea Dominguez, Product Manager, Bizagi | Ed Gower, VP Solutions Consulting, Bizagi

Join Andrea Dominguez Alarcon and Ed Gower as they unveil the latest and greatest release of the Bizagi platform and provide a glimpse into the future with the Bizagi Roadmap.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

Intelligent Document Processing Integration Made Easy
12:10 pm - 12:40 pm
Maxime Vermeir, Head of Innovation, ABBYY | Francisco Rodriguez, Connectors Product Manager, Bizagi | Lisa Lafayette, Senior Solutions Consultant, Bizagi

Discover how to unlock data from your documents and turn it into structured, insightful information using the powerful combination of ABBYY and Bizagi. This session covers brand new product offerings in detail.

Bringing Process to the People
12:10 pm - 12:40 pm
Tom Spolar, Director of Continuous Improvement, HSA Webster Bank | Tyler Rudkin, SVP Solution Architecture, HSA Webster Bank

How does a virtual bank democratize its processes and spread process-centric thinking across the organization? Join Tom Spolar and Tyler Rudkin from HSA Webster Bank to learn how they accomplished this and what they learned along the way. In this session they will cover:
- Why process validation is key to their programs success and why process simulation was an important factor in choosing Bizagi
- How they use data-based process visibility to feed continuous improvement
- Their mantra of not implementing “code” in BPMN and best practice of integrating to reusable APIs

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET ROBOYO

- MEET SOPHOS

Leveraging the Power of Natural Language Processing
12:50 pm - 1:20 pm
Manuel Jiménez, Connectors Tech Lead, Bizagi | Laurie Sinnett, Senior Consultant, Bizagi

Understanding intent and motive is more important than ever. Join this session to learn how to easily incorporate NLP into your Bizagi processes to decipher your information. This session covers brand new product offerings in detail.

Transforming Citizen Services Through Hyperautomation
12:50 pm - 1:20 pm
Kim Thompson, VP Public Sector, Bizagi | Drew Jaenig, Industry Practice Leader, Bizagi

The Bizagi Public Sector Team reveal how hyperautomation is helping federal agencies align with one of the most important goals of the President’s Management Agenda: shifting federal employees away from low-value work and to focusing on higher value tasks. In this session you will learn how to:
- Free employees from manual tasks, which could result in billions of dollars in savings across Federal Agencies
- Deliver mission critical services and support to Citizens faster, with better transparency
- Act in accordance the enormous number of compliance requirements while driving overall Agency efficiency

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET SQDM

- MEET SUPPORTICAL

Sneak Peek: Get a First Glimpse of Upcoming Bizagi Capabilities
1:30 pm - 2:00 pm
Kevin Guerrero, Technical Marketing Manager, Bizagi | Francisco Rodriguez, Connectors Product Manager, Bizagi

2021 is going to be an exciting year at Bizagi. We're giving Catalyst attendees an exclusive preview of the new capabilities coming to the Bizagi platform in the next 18 months.

Real-World Advice on Scaling and Maturing Your Process Capability
1:30 pm - 2:00 pm
Alex George, Customer Success Director, Bizagi | David Sargent, Customer Success Director, Bizagi

Scalability is one of Bizagi's key benefits, allowing you to dynamically grow your operations without disrupting your process environment. Bizagi's Customer Success team share how Bizagi customers scaled their operations to introduce new, industry-leading capabilities. Learn how to:
- Increase your Bizagi processes in a capable, cost-effective manner
- Grow your operations by identifying process patterns
- Find value in maturing your capability

Day 1 - Start 11am EST (4pm BST)
11 am
12 pm
1 pm
Day 2 - Start 11am EST (4pm BST)
Day 2 - Start 11am EST (4pm BST)
Announcing Industry Solutions: Accelerating the Delivery of Digital Transformation
11:00 am - 11:20 am
Rachel Brennan, Senior Director of Product Marketing, Bizagi | Marlando Rhule, Professional Services Director, Bizagi

Join Rachel Brennan and Marlando Rhule as they introduce Bizagi Solutions and explore their business value and opportunities.

How to Build an Intelligent Automation Ecosystem
11:20 am - 11:50 am
Luigi Mule, Technology Partner Alliances Director EMEA, Blue Prism | Royston Clark, Head of Robotic Process Automation COE, Old Mutual Limited

Bizagi's strategic RPA partner, Blue Prism will be joined by Old Mutual to discuss their Bizagi and RPA strategy, and the concept of the Digital Human and how this forms part of their Intelligent Automation journey.
Join this session to learn how:

- How Old Mutual are integrating with Bizagi utilizing Blue Prism
- What efficiencies and benefits Old Mutual are gaining based on the use of both technologies
- How the two technologies are enabling an STP process
The importance of Old Mutual’s Bizagi Blue Prism Connector upgrade and what that will unlock for Old Mutual

Aligning Intelligent Automation with Incentives and Business Outcomes
11:50 am - 12:10 pm
Sandy Kemsley, BPM Industry Analyst & Architect, Column 2

There has been a fundamental shift in how work gets done. This is your window of opportunity to realign your processes to take advantage of it. Join Sandy Kemsley from Column 2 as she discusses how:
- Realigning processes now will help your business thrive later.
- The judicious use of technology for process and task automation is applied.
- Measuring business outcomes and trust-based incentives are now the key to success.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- COFFEE WITH SANDY KEMSLEY

- MEET BLUE PRISM

Sneak Peek: Bizagi Modeler’s New Enterprise Features
12:20 pm - 12:50 pm
Marcel Mancer, Chief Product Evangelist

Join Bizagi’s Marcel Manser as he gives you a grand tour of what’s to come in the next release of Bizagi Modeler.

Global Financial Services Roundtable: Innovating from the Back Office to Your Customer
12:20 pm - 1:30 pm
Jan Marek, BPM Manager, Generali | Martins Seimuskins, Team Lead BPM, Luminor | Tom Spolar, Director of Continuous Improvement, HSA Bank | Juan Carlos Andrade, VP Processes, Grupo Aval

Join a multinational panel for an in-depth discussion on how to transform financial services operations. From customer onboarding to claims and complaints, gain an insight into how process automation has helped these organizations to maintain smooth operations and delight customers, even in recent turbulent times.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET SQDM

- MEET SUPPORTICAL

Secrets That Will Change Your Bizagi Implementations Forever
1:00 pm - 1:30 pm
Kevin Guerrero, Technical Marketing Manager, Bizagi

Join Bizagi's Process Professor, Kevin Guerrero, in this session to discover what secrets he has in store for you. These will change your Bizagi implementations forever. Come to learn how to:
- Address the unexpected (and ensure it's tracked)
- Easily debug complex business rules
- Create new custom connectors

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET ROBOYO

- MEET SOPHOS

Closing Gaps in Water Supply and Sanitation Services: Bizagi as a Strategic Ally
1:40 pm - 2:10 pm
Dr. Hugo Alonso Bahamon Fernandez, Director Sectoral Development, The Viceminestry of Water and Sanitation | Francisco Quintana, LATAM VP, Bizagi


Learn how strategic technologies and allies like Bizagi and Supportical are helping Colombia to substantially progress with the universalization of water and sanitation services.

Banking as a Service: Leveraging Cloud Computing
1:40 pm - 2:10 pm
Abhishek Singh, Product Services VP, Sophos | Juan Duran, LATAM Partner & Alliances Manager, Bizagi

Learn how Bizagi helps to leverage digital transformation in the financial industry through the story of Bank4US, the latest Sophos Credit Platform For financial institutions, fintechs, and startups. Discover how Bank4US allows companies to set up and customize credit products, providing product visibility throughout their lifecycle.

Process Simulation 101: Insights into Creating Successful Workflow Simulations
2:10 pm - 3:10 pm
Kevin Guerrero, Technical Marketing Manager, Bizagi

Recently companies have all had to rapidly evolve their work processes to adapt to a remote workforce; many have also had to make adjustments to departmental resources and increase capacities while keeping employee resources lean.
In this live session, Bizagi’s Process Professor Kevin Guerrero will offer a crash course of the business simulation capabilities within Bizagi Studio. Join Kevin to learn:

- How Service Level Agreements can be managed for each element.
- Why measuring end-to-end process time can help you to improve processes
- The importance of resources in the simulation
- Identify over or underutilization in your resources

Day 2 - Start 11am EST (4pm BST)
11 am
12 pm
1 pm
Day 3 - Start 11am EST (4pm BST)
Day 3 - Start 11am EST (4pm BST)
The Automation Imperative
11:00 am - 11:20 am
Rob Koplowitz, VP Principal Analyst, Forrester

Join Forrester's Rob Koplowitz as he discusses the recent disruption and changes in the automation landscape. In this session he will discuss:
- How long-tail processes became more important
- The rise of business resiliency mandates
- How process re-engineering and modeling kickstart automation projects
- What to look for in a best-of-breed Intelligent Automation approach

How to Become Self-Sufficient with Intelligent Automation
11:20 am - 11:40 am
Jennifer Faria, Intelligent Automation Program Lead, AVP, FM Global | Jason Sherlock, Customer Success Director, Bizagi

Join Jennifer Faria from FM Global for an intimate conversation about how modernization applies to more than just legacy technologies.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- COFFEE WITH ROB KOPLOWITZ

- MEET BLUE PRISM

Everything Old is New Again: Case Management for the Digital Enterprise
11:50 am - 12:20 pm
Art Hebbeler, Enterprise Modernization PM, Koniag Government Services

Join Art Hebbler from Koniag Government Services as he discusses the new techniques their state government client is using to solve the age-old problem of case management in the digital age. In this session, you will learn about:
- How to manage people and their access while managing the case
- Defining and enforcing governance for case management
- Their approach to communicating with legacy

How to Reach Next-Level Business with Intelligent Automation
11:50 am - 12:20 pm
William Falquero, Head of Consulting Americas, Roboyo

How to Reach Next-Level Business with Intelligent Automation

Join this session to gain real-world insights into going beyond the hyperautoamtion buzz and why integrated automation solutions will deliver measurable business impact as never before.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET ROBOYO

- MEET SOPHOS

Orchestrating your Systems, Data, and Citizens
12:30 pm - 1:00 pm
Vinton Chinsee, CFO for Ministry of Employment and Border Control, The Cayman Islands Government | Kim Thompson, VP Public Sector, Bizagi

Join Vinton Chinsee from the Cayman Islands Government in discussion with Bizagi's Kim Thompson to hear how they are modernizing their Workforce Opportunities and Residency Cayman Department and with a full stack of technologies. In this session you will learn how they tackled:
- Security and privacy of citizen data
- Becoming a mobile-first organization
- Legacy data and system integrations

Manufacturing Automation: Increase Productivity & Modernize Your Operations
12:30 pm - 1:00 pm
Christian Magin, Product Manager Business Workflows, BASF | Rafael Bardales, CIO Shared Services, CBC | MaryAnn Holder, Head of Demand Generation, Bizagi

Join Bizagi's MaryAnn Holder in conversation with two manufacturers using Bizagi to accelerate their digital transformation. First, she will talk with Christian Magin of BASF, the largest chemical producer in the world, on how Bizagi is being used across numerous processes in their organization.

Next up is Rafael Bardales of CBC, owner of the largest beverage portfolio in Central America. He shares how Bizagi and intelligent automation will transform their services from product development to supply chains.

Break

Join one of our live chats to talk with our presenters, sponsors, and Bizagi experts:

- MEET THE BIZAGI EXPERTS

- MEET BLUE PRISM

- MEET SQDM

- MEET SUPPORTICAL

Vertical Solutions: Unleash the Power of Bizagi
1:10 pm - 1:40 pm
Diego Vargas, CEO, SQDM | Juan Duran LATAM Partner & Alliances Manager, Bizagi

Listen to SQDM in discussion with Bizagi on how the combination of tools, industry-specific solutions and innovation can accelerate the time-to-value of solutions based on Intelligent Process Automation. In this session you will learn about:
- The business results from a telecommunications operator who used a customer service vertical on Bizagi
- SQDM’s current offering of verticals for the financial and telecommunications industries

Becoming a Modern Business Analyst
1:10 pm - 1:40 pm
Rachel Brennan, Senior Director of Product Marketing

Join Bizagi's Rachel Brennan as she discusses how to modernize your approach to business analysis for a more Agile world. In this session, you will learn how to:
- Ease the transition from Business Analyst to Product Owner
- Use modeling and simulation to prioritize and groom your backlog
- Guide business transformation with process-focused thinking

Catalyst 2020 Closing Thoughts
1:40 pm - 2:00 pm
Sandy Kemsley, BPM Industry Analyst & Architect, Column 2 | Rob Koplowitz, VP Principal Analyst, Forrester | Gustavo Gomez, CEO & Founder Bizagi | Rachel Brennan, Senior Director of Product Marketing, Bizagi

Day 3 - Start 11am EST (4pm BST)

_________

Speakers

Gustavo Gómez
Bizagi
CEO
Mata Veleta
Scor
Head of Operational Agility
Rob Koplowitz
Forrester
Analyst
Sandy Kemsley
Column 2
Analyst
Jennifer Fariar
FM Global
Intelligent Automation Program Lead
Art Hebbeler
Koniag Government Services
​Enterprise Modernization PM
Vinton Chinsee​
Cayman Islands Government
CFO for Ministry of Employment
Maxime Vermeir​
ABBYY
Senior Solution ​Architect
Ed Gower
Bizagi
VP Solutions Consulting
Laurie Ehrbar
Bizagi
CMO
Rachel Brennan
Bizagi
Senior Director of Product Marketing
Kevin Guerrero
Bizagi
Technical Marketing Manager